Privacy Policy

At Digi Nursing, we specialize in connecting patients with professional home-care nursing. This policy explains how we handle sensitive health and professional data.

1. Information We Collect

• Patient Health Data: We collect and store vital signs (Blood Pressure, Heart Rate, SpO2, Temperature), clinical observations, and medical reports uploaded by nurses to maintain your continuous health log.
• Professional Credentials (Nurses): We collect RN (Registered Nurse) numbers, qualification certificates (ANM/GNM/B.Sc), and years of experience to verify professional eligibility.
• Location Data: Real-time GPS access is required to facilitate home-service dispatch and live tracking of the professional or ambulance to your physical address.
• Contact Info: Phone numbers are used strictly for OTP authentication and service-related communication between patient and professional.

2. How We Use Your Information

• To facilitate the connection between Patients and verified Nursing Professionals.
• To maintain an accurate Health Log and historical health trends for Patients.
• To provide real-time updates and emergency routing for ambulance services.
• To verify the professional eligibility of nurses joining the platform.

3. Data Storage

All data is stored securely using industry-standard cloud infrastructure (Firebase). Medical records and personal identifiers are stored in regions that comply with local data residency requirements to ensure accessibility and speed of service.

4. Data Sharing

• Care Continuity: Clinical notes created by nurses are shared only with the specific patient and the booking professional.
• Emergency Services: Your location and contact details are shared with ambulance drivers and paramedics during emergency bookings.
• Verification: Professional documents are reviewed internally by our admin team for verification purposes only. We do not sell your data to third-party marketing companies.

5. Data Retention

Personal health data and professional profiles are retained as long as the account is active. Users can request data deletion by closing their account, after which data is purged within 30 days, except where required by law for medical record-keeping.

6. Security

We use industry-standard SSL/TLS encryption for all data in transit. Clinical reports and vitals are encrypted at rest. We maintain strict access controls to ensure only authorized personnel and the designated booking parties can view sensitive health data.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under 18 without explicit consent from a parent or legal guardian. If you believe a minor has provided data, please contact us for immediate removal.

8. Contact Us

For any privacy-related queries or to request data deletion, please reach out to us at:
Email: support@digiswasth.com
Website: https://digiswasth.com